Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Lingkara, operated by PT Hari Hari Berusaha ("Company," "we," "us," or "our"), a company registered in Indonesia, concerning your access to and use of the Lingkara rental management platform and services.

By accessing or using our platform, you agree to be bound by these Terms. If you disagree with any part of these Terms, you do not have permission to access the service.

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page. Your continued use of the service after such modifications constitutes your acceptance of the updated Terms.

2. Service Description

Lingkara provides a comprehensive rental management platform that enables businesses to:

• Manage rental inventory and product catalogs
• Process rental orders and transactions
• Track rental periods, returns, and maintenance
• Manage customer relationships and communications
• Generate reports and analytics
• Process payments and financial transactions
• Integrate with communication platforms (e.g., WhatsApp)

We reserve the right to modify, suspend, or discontinue any aspect of the service at any time, with or without notice.

3. Account Registration and Security

3.1 Account Creation

To use our platform, you must create an account by providing accurate, current, and complete information. You agree to:

• Provide truthful and accurate registration information
• Maintain and promptly update your account information
• Be at least 18 years of age or the age of legal majority in your jurisdiction
• Have the legal authority to enter into these Terms

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access or security breach
• Ensuring that you log out from your account at the end of each session

We are not liable for any loss or damage arising from your failure to maintain account security.

4. Acceptable Use Policy

You agree not to use the platform to:

• Violate any applicable laws, regulations, or third-party rights
• Upload or transmit viruses, malware, or other malicious code
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the platform or servers
• Engage in any automated data collection (scraping, crawling, etc.)
• Impersonate any person or entity or misrepresent your affiliation
• Engage in any fraudulent, deceptive, or misleading practices
• Harass, abuse, or harm other users
• Use the platform for any illegal or unauthorized purpose
• Reverse engineer, decompile, or disassemble any part of the platform

5. Subscription and Payment

5.1 Subscription Plans

We offer various subscription plans with different features and pricing. By subscribing, you agree to pay all applicable fees as described in your chosen plan.

5.2 Payment Terms

• Subscription fees are billed in advance on a recurring basis (monthly or annually)
• You authorize us to charge your payment method for all applicable fees
• All fees are non-refundable unless otherwise stated or required by law
• We reserve the right to change our pricing with 30 days' notice
• Failure to pay may result in suspension or termination of your account

5.3 Free Trial

We may offer a free trial period for new users. If you do not cancel before the trial period ends, you will be automatically charged for the subscription plan you selected.

5.4 Cancellation and Refunds

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of the current billing period. No refunds will be provided for partial months or years of service.

6. Intellectual Property Rights

6.1 Our Property

The platform and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio) are owned by Lingkara and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 Your Data

You retain all rights to the data you input into the platform ("User Data"). By using our platform, you grant us a limited license to use, store, and process your User Data solely for the purpose of providing and improving our services.

6.3 Feedback

If you provide us with any feedback, suggestions, or ideas about the platform, you grant us an unrestricted, perpetual, irrevocable license to use such feedback without compensation or attribution.

7. Data Protection and Privacy

Your use of the platform is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.

You are responsible for ensuring that any customer data you collect and process through our platform complies with all applicable data protection and privacy laws.

8. Service Availability and Support

8.1 Uptime

While we strive to maintain high availability, we do not guarantee that the platform will be available at all times. The platform may be unavailable due to maintenance, updates, or circumstances beyond our control.

8.2 Support

We provide customer support as outlined in your subscription plan. Support may be provided via email, chat, or other communication channels.

9. Limitation of Liability

To the maximum extent permitted by law, Lingkara and its affiliates, officers, employees, agents, partners, and licensors shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Any loss of profits, revenues, data, or business opportunities
• Any damage to or loss of data resulting from your use of the platform
• Any unauthorized access to or alteration of your transmissions or data
• Any conduct of any third party on the platform

Our total liability for any claims arising from or relating to these Terms or your use of the platform shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Disclaimer of Warranties

THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

We do not warrant that the platform will be uninterrupted, secure, or error-free, or that defects will be corrected. You use the platform at your own risk.

11. Indemnification

You agree to indemnify, defend, and hold harmless Lingkara and its affiliates, officers, directors, employees, agents, and licensors from any claims, liabilities, damages, losses, and expenses, including reasonable attorney fees, arising out of or in any way connected with:

• Your access to or use of the platform
• Your violation of these Terms
• Your violation of any rights of another party
• Your User Data or any content you submit to the platform

12. Termination

12.1 By You

You may terminate your account at any time by contacting us or using the account settings. Termination will take effect at the end of your current billing period.

12.2 By Us

We may suspend or terminate your account immediately, without prior notice or liability, for any reason, including if you:

• Breach any provision of these Terms
• Fail to pay applicable fees
• Engage in fraudulent or illegal activity
• Violate our Acceptable Use Policy

12.3 Effect of Termination

Upon termination, your right to access and use the platform will immediately cease. We may delete your account and User Data unless we are required by law to retain it. We are not liable for any loss resulting from termination.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Indonesia, without regard to its conflict of law provisions.

13.2 Dispute Resolution

Any dispute arising from or relating to these Terms or your use of the platform shall be resolved through good faith negotiations between the parties. If the dispute cannot be resolved through negotiation within 30 days, either party may pursue legal remedies in the courts of Indonesia.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Lingkara regarding the use of the platform.

14.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14.3 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

14.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

14.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, riots, natural disasters, or government actions.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

16. Acknowledgment

BY USING THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE PLATFORM.